Terms and Conditions of Service
Service Agreement
These Terms and Conditions govern your use of Crysalorivent and establish the legal relationship between you and our company.
By subscribing to our services or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms.
Important Definitions
For clarity in this agreement, the following terms have specific meanings:
- Service: Our subscription-based financial planning consultation service, including personalized guidance, analytical reviews, and ongoing support
- User/Client: Any individual who subscribes to our services, accesses our website, or participates in our consultation programs
- Content: All information, guidance, materials, and communications provided through our service platform
- Account: Your subscription account providing access to our financial planning consultation services
Permitted Use
Our financial planning services are designed for legitimate personal financial consultation purposes within the following guidelines:
Acceptable Uses
- Personal financial planning and consultation for individual or family purposes
- Accessing educational resources and guidance materials provided through our platform
- Participating in scheduled consultations and following personalized recommendations
Your Responsibilities
As a client of our financial planning services, you agree to:
- Provide accurate, complete, and current information about your financial situation
- Maintain the confidentiality of your account credentials and notify us of any unauthorized access
- Use our services in compliance with all applicable Canadian laws and regulations
- Respect the intellectual property rights of our content and materials
Prohibited Activities
The following activities are strictly prohibited when using our services:
- Sharing account access with unauthorized individuals or using services for commercial purposes
- Attempting to reverse engineer, copy, or distribute our proprietary content or systems
- Using our services for illegal activities, fraud, or misrepresentation of your financial situation
- Harassing, threatening, or abusing our staff or other clients during consultations or communications
- Attempting to gain unauthorized access to our systems, other user accounts, or confidential information
Intellectual Property Rights
All content, materials, methodologies, and proprietary systems used in our financial planning services remain the exclusive property of Crysalorivent and are protected by Canadian copyright and intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission.
Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy, which is incorporated by reference into these terms, explains how we collect, use, and protect your personal information in compliance with Canadian privacy laws. Privacy Policy
Service Disclaimers
Our financial planning consultations provide general guidance and analytical perspectives but do not constitute professional financial advice, legal counsel, investment recommendations, or guaranteed outcomes.
We make no warranties regarding specific results, savings amounts, or timelines for achieving financial goals
Services are provided "as is" without warranties of any kind, express or implied
Limitation of Liability
To the fullest extent permitted by Canadian law, Crysalorivent's total liability to you for any claims arising from our services shall not exceed the amount you paid for services in the 12 months preceding the claim.
Our maximum liability is limited to direct damages only; we shall not be liable for indirect, consequential, or punitive damages.
User Indemnification
You agree to indemnify and hold harmless Crysalorivent from any claims arising from your use of our services, violation of these terms, or misrepresentation of information provided.
Dispute Resolution
We are committed to resolving disputes efficiently and fairly through established Canadian dispute resolution mechanisms.
Dispute Resolution Process
Disputes will first be addressed through direct communication with our customer service team, followed by mediation if necessary.
If mediation is unsuccessful, disputes may be resolved through binding arbitration under Canadian commercial arbitration rules.
Alternative Resolution
For international clients, alternative dispute resolution options may be available upon request.
International clients may access additional dispute resolution options: https://ec.europa.eu/consumers/odr
Contact info@crysalorivent.com for information about available resolution mechanisms: info@crysalorivent.com
Service Termination
Either party may terminate the service relationship with 30 days written notice. We reserve the right to immediately terminate accounts that violate these terms.
Upon termination, your access to consultation services will cease, though you retain access to previously provided materials for 90 days.
Applicable Law and Jurisdiction
This disclaimer and all related services are governed by the laws of Canada and the applicable provincial regulations where services are provided.
Severability
If any provision of these terms is found unenforceable, the remaining provisions shall continue in full force and effect.
Complete Agreement
These terms, together with our Privacy Policy and other referenced policies, constitute the complete agreement between you and Crysalorivent.
Terms Updates
We may modify these terms to reflect changes in our services, legal requirements, or business practices. Updated terms will be posted on our website with revised effective dates.
Continued use of our services after changes constitutes acceptance of the updated terms.
Contact Information
For questions about these terms or our services, contact us at info@crysalorivent.com or +1 604 365 95 70.
Last Updated: August 17, 2025
Effective Date: August 30, 2025